Refund & Return Policy
DEMO CONTENT — replace before launch.
1. Returns
You may request a return within 7 days of delivery if the product is defective, damaged or not as described. Items must be unused and in original packaging.
2. Non-returnable Items
Perishable goods, personal-care items and innerwear are not eligible for return.
3. Refunds
Once a return is received and inspected, approved refunds are processed to the original payment method within 7–10 working days. For Cash on Delivery orders, refunds are made via bKash or bank transfer.
4. Return Shipping
For defective/incorrect items we cover return shipping; otherwise return charges may apply.
5. How to Request
Use the order tracking page or contact support with your order number to start a return.
Last updated 21 Jul 2026.